She then staged a joint tour with Jay-Z, in which the couple re-enacted their estrangement and reconciliation every night, in a two-and-a-half hour musical melodrama. When did Beyoncé last play live?īeyoncé's last outing as a solo artist was 2016's Formation tour, which saw the star perform in front of a 60ft LED cube called the 'monolith'. If there are remaining tickets after those on the waiting list have been offered a chance to buy, then they will go on general sale - but that is unlikely. Those who managed to sign up ahead of time were entered into a 'lottery-style process' after demand outstripped the number of available tickets. The US Senate is now investigating the company.īeyoncé fans were asked to register for Ticketmaster's Verified Fan process - which the company says filters out touts - before the first North American pre-sale opened on Monday.

Ticketmaster said there was a 'terrible consumer experience', while Swift said she was annoyed that many fans felt 'like they went through several bear attacks' to get seats. The company apologised after bots disrupted the sales for Swift's Eras tour. Ticketmaster said it had changed its process for the North American legs of Beyoncé's tour following the Taylor Swift debacle in November. 'We blocked 1.5m requests of that type today in the London queues alone,' the company said. Some fans received a 403 error message when trying to access tickets because they were mistakenly caught in Ticketmaster's attempts to block 'known bad traffic'. Not brilliant but par for the course,' he said. 'When an error message came up I managed to get on another device and keep the place, eventually securing tickets for the Sunday. John Handley from south London said he logged in to Ticketmaster just before tickets went on sale at 10:00 GMT. 'Went back online only to be in the general sale queue at number 57,000! And then advised tickets were low so I knew there was no point in waiting.' 'Gutted! Really good seats too,' she said. One fan, Sue England from south Wales, told BBC News she secured tickets after an hour but the website threw her out. Some fans got the dreaded 403 message on the Ticketmaster website

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